Privacy Policy

Last updated: July 5, 2026

This page is maintained by the SOULSPHERE team to explain what data SOULSPHERE collects, how we use it, and the controls you have. If anything here is unclear, email us at soulsphere.support@gmail.com.

1. Who we are

SOULSPHERE ("we", "us") operates the SOULSPHERE web app and Android app at soulsphere.world. We are the data controller for information you provide when you use the app.

2. Information we collect

Account: name, email, username, avatar, and profile fields you enter during onboarding.

Content you create: posts, comments, chat messages, DMs, stories, polls, voice notes, and any media you upload.

Fit Scan inputs: photos you capture for face, body, food, or star-match scans. Photos are processed to generate the result and are not retained after processing.

STARK voice: if you enable voice, we send short audio clips to speech-to-text providers to transcribe your command. Audio is not stored after transcription.

Device data: browser, device model, OS, IP address, and diagnostic logs used for security and to debug crashes.

Optional data: push subscription token (if you allow notifications), contacts (only if you tap "Invite friends" and grant permission), and approximate location (only if you enable it for a feature that needs it).

3. How we use your data

Run the core features — feed, chat, scans, twin, leaderboard, referrals.
Generate AI outputs (twin replies, scan analysis, STARK responses) via trusted AI providers.
Send notifications you opted into (messages, replies, streak reminders).
Prevent abuse, spam, and fraudulent referral credits.
Improve the app — aggregated, non-identifying analytics only.

We do not sell your data. We do not run third-party advertising SDKs.

4. Who we share data with (subprocessors)

We use a small set of trusted providers to run the service:

Supabase — database, auth, and file storage.
Lovable Cloud / Cloudflare — hosting and edge runtime.
AI providers (Google Gemini, OpenAI, Groq) — process prompts for AI twin, STARK, and scan classification.
Razorpay — subscription payments (we never see your card details).
Google — sign-in with Google.

5. Data retention

Account data is kept while your account is active. Chat messages and posts stay until you delete them or delete your account.

Scan photos are processed in memory and not retained. Voice audio is discarded after transcription. Diagnostic logs are rotated within 30 days.

6. Your rights & controls

Access & export: email us and we'll send a copy of your data.
Delete your account: Profile → Settings → Delete account. This permanently removes your profile, posts, chats, and scan history.
Turn off notifications: Profile → Settings, or your device system settings.
Revoke Google sign-in: your Google account → Security → Third-party access.

To exercise any right, email soulsphere.support@gmail.com. We respond within 30 days.

7. Security

Data is encrypted in transit (HTTPS/TLS) and at rest by our infrastructure providers. Access to production systems is restricted and logged. No online service can guarantee absolute security — please use a strong password and don't reuse it.

8. Children

SOULSPHERE is intended for users 13+ (or 16+ where required by local law). We do not knowingly collect data from children below that age. If you believe a child has an account, email us and we will remove it.

9. International use

SOULSPHERE is operated from India. By using the app you consent to your data being processed on servers located in the regions our providers operate in, including the EU and US.

10. Changes to this policy

We may update this policy as the app evolves. Material changes will be surfaced inside the app. The "Last updated" date at the top always reflects the current version.

11. Contact

Questions, requests, or complaints: soulsphere.support@gmail.com